Questions? (909) 476-0700
Switch to a 3PL That Actually Answers the Phone.
25+
Years owner-operated
1 pm PST
Same-Day Ship Cutoff
2 Day
Ground to Western US
99.8%
Order Accuracy
Get a quote in 24 hrs
Family-owned. Fast, reliable shipping. Real people who answer the phone.
Family-owned SoCal fulfillment for ecommerce brands tired of corporate runaround, surprise fees, and support tickets that never get answered.
Sound familiar?
If any of this describes your current 3PL, you're overdue for a switch.
Support tickets, not real people
You file a ticket about a shipping issue and wait 48 hours for a response from someone who doesn't know your account. Meanwhile, your customer is refunding.
Surprise fees every invoice
Storage reclassifications. Receiving surcharges. "Special handling." The quote was one number and the invoice is something else entirely.
Onboarding that drags on for months
You signed the contract in January and you're still not live in March. Every week is another delay, another excuse, another lost revenue day.
What you get instead with us.
7 Days
Or less to onboard
From contract to first order shipped, typically under a week. Not a month.
99.8%
Order Accuracy
Pick-and-pack accuracy across every SKU.
Rapid
Responses via email or phone
From our dedicated team and decision makers, not a ticket queue or voice mail.
Transparent
Up Front Pricing
The prices you sign for are what you'll see on your invoice, no mystery charges.
"We interviewed six different warehouses in the LA area. TPFS was the first one that responded to us. After reviewing all the other competitors in the area for a small business like ours, we settled on TPFS. We like that they are a family-run business.
We had to move inventory from our existing warehouse that went very smoothly.
We’ve been using them for about 7 months now and their customer service is impeccable. The staff that we have worked with has been very professional and accommodating. Everything is very transparent and timely. Their online interface is user-friendly. We can see everything from inventory to current shipping to past shipments. So far so good."
Lisa P. (Hawaii, US)
Common questions from brands switching to us.
What's the minimum monthly volume?
We work with brands shipping anywhere from a few hundred to tens of thousands of orders per month. No artificial floors. If we're a fit, we're a fit.
How fast can we actually go live?
That depends, how fast can you get your product to us? Jokes aside, most brands are shipping orders within 7–10 business days of signing. That includes WMS integration, inventory receipt, and SOP setup.
Do you lock us into a long contract?
No. Month-to-month options available. We'd rather earn your business every month than hold you hostage.
What does your pricing model look like?
When you request a quote you'll get a link to a custom quote page with transparent per-unit pricing for receiving, storage, and pick-and-pack. No hidden surcharges. You can also toggle quantity of each line item to see cost estimates as you grow your business.
What integrations do you support?
Shopify, WooCommerce, Amazon Seller Central, ShipStation, and most major cart/marketplace platforms. Custom API integrations available.
Where are you located?
Southern California, minutes from the Port of Los Angeles and Long Beach. Fast inbound receiving and 2-day ground to most of the western US.
© 2026 Qualserv DBA TPFS. Family-owned and operated in Southern California.